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Showing posts from August, 2011

Hurricane Irene: US Airlines Ground Stop in Dublin ©

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                                                                 The Hurricane Irene's move up the US East Coast at the weekend after making landfall in North Carolina lead to the closure of hubs in Boston and New York region throwing the operation of airlines out of sync, this lead to US Carriers operating normal east bound flights on Saturday morning. The arrivals N547US Boeing 757-251 c/n 26494 Delta Airlines DAL164 from New York JFK N48127 N48127 Boeing 757-224 c/n 28968 Continental Airlines COA22, N57111 Boeing 757-224 c/n 27301 Continental Airlines COA126 both from Newark Liberty after passenger disembarked at Terminal 2 the aircraft where subsequently towed over to the West Apron parking area. On Sunday morning Terminal 2 was airily quiet due to the cancellation of Aer Lingus Transatlantic flights to Boston and New York JFK and all US airlines arrivals from the East Coast where cancelled, with US Airways AWE722 N249AU Boeing 767-201ER c/n 23901 arrived from Ph

Ryanair: Why the Cork and Kerry routes closed? ©

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Ryanair announced on the 23 rd of August that it is closing it’s two domestic routes from Cork and Kerry to Dublin, citing improvements on the Dublin to Cork Motorway M8 reducing journey times and the negative impact of the €3 Air Travel Tax and the Cork Airport charges, also the decision of the government to designate the Kerry route as an PSO route.    The Cork Airport Authority was fast off the mark issuing a statement ‘ Cork Airport has invested in co-operative advertising and marketing support with Ryanair in an effort to stimulate additional demand for this route and also separately funded targeted market research into consumer behavior relating to the route.’ The reality is there is factual evidence to back up this statement, as Ryanair announced on the 17 th of November 2010 it was cutting a total of 48 flights from it’s Dublin Base from January 2010, citing the impact of air travel tax and high airport charges, with the loss of 380,000 passengers with the Cork r

Dublin Airport: A Winter Challenge ©

This winter the Dublin Airport Authority will face an extremely challenging winter as it's customer base  become increasingly focused on demand-lead capacity management as they battle violate demand and fuel costs. At the height of the Celtic Tiger in 2008, Dublin Airport handled 23.5 million, now in 2011 the airport will handle 18 million passengers. The DAA will have the challenge of operating two terminals for the first time this winter, since Terminal 2 became operational in January this year, with both terminals operating well below their optimum levels of capacity and efficiency, thus the unit cost per passenger will be reflect this, with T1 passengers continuing to cross subsidize T2 passengers. The December Budget will no doubt have an impact on air travel demand, through the air travel tax or increased taxes, reducing disposable income for leisure travel, accordingly capacity will have to be managed to match the expected levels of demand. The customer base of the DAA will

Aer Lingus; No Business Case for US West Coast Route ©

Aer Lingus yesterday quashed speculation of the carrier resuming a route from Dublin to the US West Coast after completing an analysis, stating it would result in significant losses, in the present environment the business case for opening the route does not simply exist, therefore it was a prudent management decision. The market dynamics for resuming a route from Dublin to the US West Coast have changed significantly since the carrier axed the San Francisco route in 2009, firstly the average cost of oil continues to increase, now will be a higher percentage of total costs on long-haul sectors. The Irish and US economies have gone into recession as a result of the global financial crisis, which began in 2008, both countries plan to reduce spending and Ireland will have further tax increases as part of the EU/IMF Bail out programme, which will have an impact on the population, reducing disposable income for leisure travel, with high unemployment in the economies, this will further erod

Aer Lingus: Back to the Future ©

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The airline industry which continues to evolve a rapid pace, being driven by a combination of factors including airline consolidation ,poor economic conditions and high fuel costs. This environment has lead to airlines re-evaluating their business models, to ensure success in highly competitive market conditions, to deliver value for the customer and shareholders. Aer Lingus too has evolved in the constantly changing market place, interestingly the changes taking place has seen the carrier literally going back to the future, by adopting elements of it’s past business models ,and combining them with the latest trends in the industry, particularly with demand management and information technology. The airline under the leadership of Christoph Mueller ,the carrier has re-positioned itself as a ’Value Carrier’ adopt facets of the low-cost business and full-service business models, to differentiate itself in the market-place, dominated by low cost carriers. The carrier began it’s

Irish Airlines Report July Traffic ©

Aer Lingus announced that it carried 1.027 million passengers up 0.7% with a load factor of 84.7% down 1.1%. The airline carried 96,000 long-haul passengers down 3%, with a loaf factor of 86.8% down 3% on a 0.5% reduction in capacity. On the short-haul it carried 931,000 passengers up 1.1%, with a load factor of 83.7% down 0.3%, on a 2.6% increase in capacity. These figures exclude passengers carried on the United Airlines Joint-Venture Washington Dulles to Madrid route. The airline announced that Aer Lingus Regional carried 78,000 passengers in July up 47.2%, reflecting the expansion of services from the 27 th of March including Cork to Jersey Dublin to Aberdeen six times weekly, Bristol three times daily and Rennes weekly also Shannon to Edinburgh .   It will be interesting to see Aer Lingus Half Year Results which are to be released on the 24 th of August, in the context of extremely difficult market conditions with particular reference to Air Travel Tax, Dublin Airp

Air Canada Boeing 777-200LR's on Dublin route ©

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Air Canada has been using the ultra-long range Boeing 777-200LR's into Dublin since last Tuesday 2 nd of August covering maintenance on Boeing 767-300ER’s tasked to the route. The Air Canada B777-200LR normally operate routes to Asia/Australia including Beijing, Hong Kong , Shanghai and Sydney. It is a welcome change to see the Boeing 777 operating the route. The last Boeing 777-233LR to visit Dublin was C-FIVK c/n 35245 operating ACA894/5 arriving at 0953 departing at 1218 on Sunday 7th August. The Boeing 777 is an irregular visitor to Dublin Airport on scheduled passenger services. The type is a rare visitor to Dublin, being occasionally used by Air France on Rugby charter flights and Etihad Airways on very specific mission flights, with the carrier using a Boeing 777-300ER to clear the backlog post the Ash Cloud in May 2010 and on the 7 th of July 2011 on a substitution for an A330-200 being tasked to Manchester, with A6-EYE in Manchester City Colours for an promotio

Cityjet Embraces Social Media to enhance customer service ©

In the era of customers increasingly seeking value for money and airline's looking for product differential Cityjet has embraced social media firstly by using its Facebook page to engage and interact with customer, through competitions and customer feedback. It has now taken its social media strategy to the next level using Twitter to launch a new personalized Concierge service which will initially be run on a two hour trial basis from 1400 to 1600 hours Monday to Friday @cityjet to assist passengers with their travel related queries on their route network, it will enhance the customer experience with the Concierge facility to book hotel rooms, restaurant tables and taxi pick up, this will make the Cityjet travel experience a highly unique personalized service. The launch of the Cityet #Concierge service is a further indication of the increasingly customer demand for product differential in the market, with the carrier having already introduced all-in pricing on the Dublin to L